Product Update: Release 2.2

Written by Gilbert Guzman

  • Product Update

We’re excited to let you know about our updates that will enhance your experience with Resiada. These updates have been based on your feedback and the value they bring to you. Let's dive in to review the highlights of Resiada 2.2



Alternative payment options

We know how crucial it is to offer flexible payment options, and we’re excited to let you know that we’ve introduced alternative payment methods beyond credit cards. With this update, you can now collect payments through Bill to Master, Check, and ACH. You’ll also have the ability to customize payment methods for each subblock to meet your specific needs. These enhancements apply to front-end booking, bulk upload, and admin reservation processes, and all relevant reports have been updated to include the new payment methods.

Alternative payment selections in Resiada

Mobile booking experience update

We understand that more and more people are booking their travels through their mobile devices. To cater to this growing trend, we have made significant improvements to our mobile booking process. We have enhanced the landing page, hotel details, payment page, and reservation manager to make the mobile booking experience more pleasant and efficient. Our goal is to ensure that your customers can easily navigate and complete their bookings on their mobile devices.

Hotel taxes & fees update

We have taken your feedback into account and made significant improvements to our Fees & Taxes module, specifically regarding event fees and taxes. You now have more control over the fee structure and can choose to collect fees using your customer merchant account. Moreover, you can collect fees during the booking process, making it a smoother and more transparent experience. These enhancements provide you with greater flexibility to customize the module according to your specific requirements.

New & updated reports

We are excited to announce some new reports and updates.

  • New – The Bill to Master Summary report gives you a brief summary of the billings to master accounts. 
  • New – The Arrears report helps you keep track of outstanding payments and overdue accounts.
  • New – The Balance Due report provides an overview of customer balances.
  • New – The Payment Reconciliation report gives detailed information to help reconcile payments.
  • Updated – We have also included alternative payment options in the Wait List report, Wait List Summary report, Pending Reservations report, and Rooming List Export to ensure accuracy and relevance.